Cookie Policy

Last updated: 12/2/2025

This Cookie Policy explains how Nexli uses cookies and similar technologies on our website, app, and chat experiences (including those embedded on customer sites).

What Are Cookies?

Cookies are small text files placed on your device to store information. We may also use local storage, session storage, or similar technologies to perform similar functions.

Types of Cookies We Use

• Essential: required for core functionality (for example, keeping you signed in and maintaining session security).
• Preferences: remember choices you make (such as UI settings) to improve your experience.
• Performance/Analytics: help us understand how the service is used so we can improve it. We do not use advertising cookies by default.

Embedded Chat Widgets

If our chat is embedded on a customer’s site, we may use a temporary session identifier to maintain your conversation during that visit. Please also review that site’s own cookie notice and preferences.

Your Choices

• Browser controls allow you to block or delete cookies. Essential cookies are required for the service to function.
• If a regional consent banner is deployed, your preferences will be honored as required by local law.
• Do Not Track signals are not acted upon at this time.

Retention

Cookie lifetimes vary based on their purpose. Session cookies expire when you close your browser; persistent cookies last until their set expiration or your deletion.

Updates

We may update this Cookie Policy to reflect product, legal, or operational changes. We will update the date above and, where required, provide additional notice.

Contact

Questions? Contact privacy@nexli.ai.